November 8, 2020

"My husband and I purchased a sofa 5 years ago with recliners at each end. It came with a Limited Lifetime Manufacturer's Warranty. Last week part of the frame on one of the recliner sections broke. We called the La Grande store, they sent someone out to look at it the next day and called the manufacturer on our behalf. As it turns out the parts were no longer available, so the limited warranty was void. But, Mike from the store, sent someone out to pick up the recliner section, took it into the shop and repaired it (very well) himself. The recliner was delivered and reattached it to the sofa today. Appears to be good as new. There was no charge for the repair or pick-up and delivery. Needless to say, our next furniture purchase will definitely be from the La Grande NW Furniture and Mattress store."
August 1, 2020

"Friendly and helpful."
July 17, 2020

"Great prices always happy with the friendly attentive service and had great quality from my last purchase"
July 17, 2020

January 21, 2019

Community minded

"What a pleasure to work with. I contacted them for a fundraiser for my daughter. What a great company. They understood the situation and made sure that our request was fulfilled. They done so without any hassles and showed real concern over our needs. Thank you so much. I am soon going to buy a sofa and this is the place I will go to for purchase."
Northwest Furniture And Mattress